Charges and Terms:- Please ensure we receive a non-returnable deposit of 25% of the total cost within 7 days of the booking or we may be obliged to release the dates.  The balance should  be paid at least 28 days before the start of the holiday  (we reserve the right to cancel the booking  if full payment has not been received  by this date).
Cheques:- Please make sterling cheques payable to Mr Phillip Ball.
Cancellations:- If a booking is cancelled up to 28 days before the start of the holiday 50% of the full hire charge will be payable.  Cancellation within 28 days will result in the full charge being payable.  We will use our best endeavours to re-let a cottage following a cancellation and you will be credited with the net value of the re-letting.   We strongly recommend you take out cancellation insurance.  We can supply an application form from a company offering cancellation insurance upon request.

We reserve the right  to cancel any booking for reasons beyond our reasonable control and will give you as much notice as possible.  In these circumstances we will make every effort to offer alternative accommodation at Swainsley Farm, subject to availability.
Damage and Breakages :- Please take care of our property while it is in your care - you are responsible for damage and breakages.  We reserve the right to charge for breakages and damage caused during your occupancy.

Liability :- Please take care of our property while it is in your care - you are responsible for damage and breakages.  We reserve the right to charge for breakages and damage caused during your occupancy.
Arrival time/key collection:-
 Visitors are asked to arrive after 3pm.  Please contact us  a few days before your holiday to confirm arrival time and key collection details.   We try to welcome visitors personally, show them how equipment in the cottage works and give information that may be needed regarding shopping, pubs, eating , walking, cycling etc.
Departure:- Check-out time is 10am on the day of departure.  You are requested to leave the cottage, as far as possible, in the condition that you would like to find it.  We reserve the right  to make a charge if the cottage is left in an excessively dirty condition.
Bed linen and towels.:- Bed linen and bath/hand/kitchen towels are provided and included in the price of the holiday.   Please note that  we can supply cots and highchairs but we do not supply cot bed linen/towels.
Electricity:- Electricity  is charged at cost by meter reading.  We read the meter with you on arrival/departure and pass onto you what the electricity company charge us.

Party Size:- Visitors are requested not to exceed the maximum number of people for which we supply beds/bed linen.  We reserve the right to refuse or cancel any booking which in our opinion may be unsuitable for the cottage concerned.   

Please make sure that the accommodation you book meets your  requirements.
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